Contact & Support

Get in Touch with GRADNEO

Have questions regarding student tools, institution partnerships, or billing policies? Our team is available directly via verified email channels.

Direct Email Support

Student & Customer Support Desk

For questions regarding resume analysis, interview preparation tools, pricing plans, or billing, write to us directly.

Primary Support Emailsupport@gradneo.com

Direct email is our verified support channel. Inquiries receive responses within Within 24 to 48 business hours.

Institutional Relations

For training & placement officers (TPOs) and college partnerships:

business@gradneo.com
Legal & Privacy Desk

For grievance redressal, privacy queries, or terms of service:

legal@gradneo.com

Operating Location

Bengaluru, Karnataka, India

Hours & Turnaround

Monday to Friday, 9:00 AM – 6:00 PM IST

Average response timeframe: Within 24 to 48 business hours.

Communication Policy

To ensure complete accountability, all student inquiries and billing requests are recorded and tracked via email tickets. We do not use unmonitored external phone lines or publish unverified office addresses.